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Privacy Policy

Last updated: April 2026

At Mello Tabs LLC ("we," "our," or "us"), we value the privacy of individuals who use our website and related services (collectively, our "Services"). This Privacy Policy explains how we collect, use, share, and retain personal information of users of our Services ("users," "you," or "your").

By using our Services, you agree to the collection, use, disclosure, and processing of your information as described in this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Use.

Personal information is information that identifies or could reasonably be used to identify a specific person. Personal information does not include deidentified, anonymized, pseudonymized, or aggregated information derived from personal information.

Information We Collect

Information You Provide to Us

Account and Registration Information

If you create an account, apply for a wholesale account, subscribe to emails, or otherwise register to use our Services, we may collect contact information such as your name, email address, phone number, business name, business address, and mailing address. We may also collect information necessary to verify your eligibility to purchase our products.

Communications

If you contact us directly, we may collect additional information from you such as your name, email address, mailing address, phone number, and the contents of your message or attachments.

Orders and Payment Information

If you place an order through our Services, we or our third-party payment processors may collect payment-related information such as billing address, payment card information, ACH information, and transaction details. Payment information is typically processed by third-party payment processors and is not stored directly by us.

Business Information

Because Mello Tabs sells products to wholesale customers, we may collect information related to your business such as business license information, resale certificates, tax identification numbers, and business ownership details. This information is collected solely for verification and compliance purposes and is subject to the same security protections as other personal information we hold.

Job Applications

If you apply for employment with us, we may collect relevant information including name, phone number, email address, employment history, education history, references, and other information included in your application materials.

Information We Collect Automatically

Device Information

We may collect information about the device you use to access our Services, including your IP address, browser type, operating system, device identifiers, and referring URLs.

Usage Information

We may collect information about how you interact with our Services, such as pages visited, time spent on pages, links clicked, search queries, and session information. This information helps us improve our Services.

Cookies and Tracking Technologies

We and our third-party partners may use cookies, pixels, and similar technologies to collect information about your interactions with our Services. Cookies are small text files stored on your device that allow us to recognize your browser and improve your experience. You may control cookies through your browser settings. Please see the "Cookies and Tracking" section below for more detail.

Information We Receive From Third Parties

We may receive information about you from third-party sources including analytics providers, payment processors, marketing partners, and fraud prevention services. This information helps us improve our Services and protect against fraudulent activity.

Categories of Personal Information Collected

For transparency, the following are the categories of personal information we collect, the purposes for which we use them, and how long we generally retain them:

  • Identifiers (name, email, phone, address) — Used for account management, order fulfillment, and communications. Retained for the duration of your account relationship and up to 5 years thereafter for legal and tax compliance.
  • Commercial information (order history, transaction records) — Used for order processing, fraud prevention, and business records. Retained for up to 7 years for tax and legal compliance.
  • Financial information (billing address, payment method type) — Processed by third-party payment processors. We do not store full payment card numbers.
  • Business credentials (resale certificates, tax IDs, licenses) — Used for wholesale account verification and regulatory compliance. Retained for the duration of the wholesale relationship and as required by law.
  • Internet and network activity (IP address, browser type, usage data) — Used for site analytics, security, and improvement. Retained for up to 24 months.
  • Employment application information — Retained for up to 2 years for applicants not hired; longer for employees per applicable employment law.

We do not sell personal information for monetary consideration. To the extent we share personal information with advertising or analytics partners (as described below), such sharing may constitute "sharing" under California law. See the "California Resident Rights" section for opt-out options.

How We Use the Information We Collect

We may use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process orders and transactions
  • Verify wholesale accounts and business eligibility
  • Communicate with you regarding orders, updates, and customer support
  • Send marketing communications where permitted by law
  • Detect, investigate, and prevent fraud or abuse
  • Comply with legal obligations and regulatory requirements
  • Improve website performance and user experience
  • Develop new products, services, and features

Advertising and Analytics

We may work with third-party analytics and advertising partners to better understand how users interact with our Services and to deliver relevant advertising. These partners may use cookies or similar technologies to collect information about your interactions with our website and other websites. You may opt out of interest-based advertising through industry opt-out tools such as the Digital Advertising Alliance's opt-out page at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org.

Cookies and Tracking

We use the following types of cookies and similar technologies:

  • Strictly necessary cookies — Required for the Site to function (e.g., shopping cart, login sessions). These cannot be disabled.
  • Analytics cookies — Help us understand how visitors use the Site (e.g., Google Analytics). You may opt out via your browser settings or Google's opt-out tools.
  • Marketing/advertising cookies — Used to deliver relevant advertising. You may opt out via industry opt-out tools described above.

We currently do not respond to browser "Do Not Track" signals, as there is no industry-standard response. If this changes, we will update this Policy accordingly.

How We Share Information

Service Providers

We may share information with service providers that help us operate our business, including website hosting providers, payment processors, shipping providers, marketing platforms, and analytics providers. These service providers are contractually obligated to use your information only as directed by us and in accordance with this Policy.

Business Transfers

If Mello Tabs LLC is involved in a merger, acquisition, asset sale, or financing transaction, your information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a materially different privacy policy.

Legal Compliance

We may disclose information if required to do so by law or in response to valid legal requests such as subpoenas, court orders, or government inquiries, or to protect the rights, property, or safety of Mello Tabs, our users, or others.

With Your Consent

We may share information with third parties when you provide explicit consent.

Your Privacy Rights and Choices

All Users

Regardless of where you are located, you may:

  • Opt out of promotional emails using the unsubscribe link in those emails. You will still receive transactional or administrative communications related to your orders or account.
  • Control cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our Services.
  • Contact us to request access to, correction of, or deletion of personal information we hold about you (subject to applicable law and certain exceptions for legal compliance or legitimate business purposes).

California Resident Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

  • Right to Know — You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, and the business purposes for which it is used or disclosed.
  • Right to Delete — You may request deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Correct — You may request that we correct inaccurate personal information we maintain about you.
  • Right to Opt Out of Sale or Sharing — We do not sell your personal information for money. However, we may share personal information with advertising or analytics partners in ways that may constitute "sharing" under CCPA. You may opt out by contacting us at privacy@mellotabs.com or by using the opt-out tools described in the "Advertising and Analytics" section.
  • Right to Non-Discrimination — We will not discriminate against you for exercising your privacy rights.

To exercise your rights, please contact us at privacy@mellotabs.com. We will respond to verified requests within 45 days as required by law.

Other State Privacy Rights

Residents of Colorado, Connecticut, Virginia, Texas, and other states with enacted privacy laws may have similar rights to access, correct, delete, and opt out of certain uses of their personal information. If you are a resident of a state with an applicable privacy law, please contact us at privacy@mellotabs.com to exercise your rights. We will respond in accordance with applicable law.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, use, disclosure, or destruction. However, no system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of your information.

In the event of a data breach that affects your personal information, we will notify you and applicable regulatory authorities as required by applicable law.

Children's Privacy

Our Services are not directed to individuals under the age of 21. Our products contain hemp-derived cannabinoids and are intended for use by adults only. We do not knowingly collect personal information from individuals under 21.

Additionally, in compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from anyone under the age of 13, we will take steps to delete such information promptly. If you believe we may have inadvertently collected information from a minor, please contact us at privacy@mellotabs.com.

Third-Party Websites

Our Services may contain links to third-party websites or services that we do not own or control. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.

International Users

Our Services are operated in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country. By using our Services, you consent to this transfer. For users in the European Economic Area or United Kingdom, we rely on available legal transfer mechanisms to facilitate such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page and, where appropriate, communicated to users by email or through a notice on our website. The "Last Updated" date at the top of this page reflects when the Policy was last revised. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the updated Policy.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us at:

Mello Tabs LLC
Privacy Inquiries: Admin@mellotabs.com
General / Wholesale: Wholesale@mellotabs.com

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